16-18 SEPTEMBER 2025 FEIRA INTERNACIONAL DE LISBOA & MEO ARENA
Visiting SBC Summit, 16-18 September?
EPIC works with the world’s leading gambling operators to develop responsible gaming strategies, helping to protect customers and raise compliance to support sustainable business growth. Schedule a meeting to learn how we can help you protect people, performance, reputation and operations.
“EPIC’s lived-experience is brilliant for gambling operator staff. It provides insight into behaviours and triggers and is therefore really influential. ”
Grainne Hurst CEO, Betting & Gaming Council UK (BGC)
Responsible gaming solutions that deliver...
✅ Commercial and Financial Sustainability ✅ A Unified Approach to Customer Interaction Excellence ✅ Beyond Regulation/Compliance Training Standards ✅ Boost Staff Morale and Confidence ✅ Positive PR and Marketing ✅ Flexible Training Options: In-person and eLearning, designed specifically for your team ✅ Safer Gambling Process & Policy Review ✅ Quality Assurance
Stop, collaborate and listen - can operators come together to protect players
When it comes to player protection, should the commercial norms on data really apply? When it comes to players at risk of developing gambling disorders, wouldn’t it be helpful to know whether the individual using your platform is now on their 3rd or 4th intervention after jumping from site to site? Join us to learn what level of collaboration between operators, as well as regulators, would be realistic and useful.ㅤ
Alex Henderson
VP of Compliance Midnite
Ray WIlson
Group MLRO & Head of AML Netbet
Dan Spencer
Principal Consultant EPIC Global Solutions
Monica Shafaq
CEO Gordon Moody
Warren Russell
CEO eyeDP
Moderated by Cecilia Paolino-Uboldi, Director of International Strategic Partnerships Carnival Corporation
Are you sick of click-through cookie-cutter compliance training with multiple-choice assessments? EPIC Global Solutions showcase their development of lived-experience led digital solutions that break the rules of regulation-first compliance training to bring diverse experiences to your teams. Craig Cornforth and Dan Spencer will share how they incorporate their own experience of gambling addiction into e-learning, video, and AI-led solutions.ㅤ
Trusted partner to the largest gaming operators in the world, EPIC's professional services enhance positive play, consumer engagement, and brand value. As the leading partner to the world's largest gaming operators, EPIC supports the safety, sustainability and success of the gaming industry by delivering bespoke solutions expertly designed to protect a gambling employees, consumers, and brands.
EPIC's global team is comprised of experts from diverse professional backgrounds including professional sport, gaming, behavioural health, finance, academia, and regulation. Our team is further differentiated through experience of gambling-related harm, which has directly affected over 50% of its professional consultants. A partnership with EPIC guarantees the effective implementation of a strategic responsible gaming strategy that helps our clients' business thrive in a highly competitive industry.
Trust is earned:
"With the help of EPIC, we have learned so much about gambling and the effects of addiction.”
Marijke Decesare RG Governance, FDJ United
Working in partnership
"EPIC’s solutions have given our customer protection team many transferable skills. The
team has developed so much since we worked with EPIC”
Sandra Naughton Head of Customer Protection, Entain
Lived experience is at the heart of everything we do...
EPIC’s value proposition to its partners is professional services delivered by consultants with lived experience of gambling addiction. This remains the foundation for the design and delivery of all EPIC solutions blending deep levels of industry knowledge with real-life.
